The country's wellness industry needs an accreditation to protect the interest of customers and instill confidence in the industry and professionals, a forum organised by Federation of Indian Chambers of Commerce and Industry (FICCI) stated here today.
The ''Accreditation Programme for Wellness Centres'' held in association with Quality Council of India was attended by leading professionals in the industry. The meeting discussed the technicalities of the accreditation criteria made by the National Accreditation Board of Hospital & Healthcare (NABH).
''The difference between accreditation institutes and institutes like the ISO is that we are industry specific while ISO gives out generic certification,'' NABH assistant director Bhavna Gulati said.
The NABH accreditation criteria include legal ethical issues including rights to privacy, treatment of patients without prejudice, awareness among staff and corrective measures against violations.
NABH programme principal assessor Dr Harish Nadkari said, 'Accreditation should not be so difficult as to allow only one entity to get in, nor should it be so loose as to let anyone to come and get it.''
Source: www.centralchronicle.com
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